System Updates: Version 2.13.6

Read about the latest improvements and features we've added to the Core by Premier Software product.

New Features and Changes

We regularly introduce new features into our software products. The following new features or changes have been included in this release.

Hotsoft

We have implemented the financial postings, voucher posting and room posting functionallity to connect CORE to Hotsoft

Our ref: CBP-2435

Modified Message to Reflect the Grace Period

Modified label messages to reflect what the grace period is for the expired member

Our ref: CBP-2238

Improvements

We regularly review client feedback and support issues. The following items have been resolved in this release.

2+ Staff Appointment codes

When amending an appointment code that has been booked in the Diary, it no longer loses its 2+ Staff configuration

Our ref: CBP-2791

Additional Fee Update

You can now complete an additional fee update without taking the payment

Our ref: CBP-2480

AFD Bank Account Validation in Memberships

When viewing membership bank details, the "Validate" button is now disabled as soon as it is clicked to ensure duplicate searches are not started concurrently

Our ref: CBP-2452

Amend Receipts - Pre payment

When you attempt to amend the receipt for the sale of a prepayment, when you change the payment method to complimentary and then back to none, it keeps the original value

Our ref: CBP-2459

API - Scheduling and un-scheduling items in the PATCH /Reservation endpoint

The PATCH /Reservation endpoint in the reservations API now supports changing the times of scheduled package items and selections, and unscheduling them

Our ref: CBP-2678

API Reservation

When you schedule appointments in a selection, no errors should be encountered via the API

Our ref: CBP-2479

Appointment Availability

We have amended the appointment availability endpoint as staff members with a rota that ended in the past and a new one that starts in the future was being returned when the date was between the rotas.

Our ref: CBP-2747

Automated reports

The temporary files that are created by Automated Reports are now automatically removed from the Temp directory once the report has been sent

Our ref: CBP-2768

Barcode Printing

We have optimised the printing of barcodes process to cater for printing large numbers of barcodes

Our ref: CBP-2476

Client Cards

We have resolved an issue that prevents users from accessing client record cards as well as appointments

Our ref: CBP-2765

Client Search

We have optimised the Client / Member search procedure, which will speed up searching for clients

Our ref: CBP-2420

Client Search in EPOS Web Service Fails with -99 Error

The client search method in the EPOS web services used for integration with POS systems (such as Guestline and Tevalis) no longer returns a -99 exception.

Our ref: CBP-2712

Deleting Internal Appointments

We have hidden the option to delete internal appointments created in CORE from the tee sheet

Our ref: CBP-2268

Departing Reservations with refunds

We have resolved an issue on reservations where the deposit has been paid, refunded and paid again. It now pulls through the correct values to the departure screen

Our ref: CBP-2743

Direct Debit Run

We have resolved an issue where previously if a member had a generated payment due, but also On Account items included in the Direct Debit run, the total value wouldn’t add up correctly

Our ref: CBP-2607

End of Day Failing to Post

The end of day no longer fails with an "unexpected error" when posting web payments that are queued to post to a FIAS-based hotel system, such as Opera or Protel

Our ref: CBP-2801

End Of day v Income Centre Overview Reports

We have made an amendment to the End of day process when adding the auto bill lines for Membership and Joining fees so that the Receipt Date is that of when the payment was taken and not the date at the END process happens so it displays correctly on the Income Centre Overview Report and also matches with the End Of Day Report

Our ref: CBP-3021

Fix Loyalty points report not showing

You are now able to run the Loyalty Points report without encountering any errors

Our ref: CBP-2694

Fixed an issue with Linking Memberships

Fixed an issue where if a new member is linked to a current member, on the new members profile the linked members name would show as “None”. This issue would only have effected customers using “Standard Linking”

Our ref: CBP-2764

Fixed issue when Patching Reservations

Fixed an issue where bookings made through OneJourney wouldn't update correctly and therefore return an error, resulting in the booking not making it into Core

Our ref: CBP-2781

Fixed issue with showing staff in Appointment Diary

Fixed an issue where the staff that were shown using the built in Staff Only option would not show the same results as a pre-selection that included all staff members

Our ref: CBP-2631

Fixed issue with Staff Appointment Allocation

Resolved an issue where staff that weren't allocated to an appointment code would be available to book that appointment with, even though the code isn’t allocated to them

Our ref: CBP-2693

Fixed issue with Stock Levels

Fixed an issue where the stock level and stock audit wouldn't update if some of the item on the order is marked as “Cancelled”

Our ref: CBP-2746

Future Appointment Types

When scheduling reservations, we have added validation to only return appointment types that are active between the reservation arrival and departure dates

Our ref: CBP-2437

Gift Vouchers Created via API

When creating a gift voucher via the API and providing the voucher number the system will now check that the provided voucher number does not already exist and will return an error if it does

When requesting a gift voucher the API will now return a meaningful error if more than one voucher has been found with the provided voucher number

Our ref: CBP-2706

Golf additional items overrides

Fixed the tee booking system not taking into accounting additional item availability overrides

Our ref: CBP-2453

Historic On Account Report returning all items when individual items are expected

When selecting individual on-account items in Core, it should only display those that were selected in the report. However, when clicking Print Selected, but it has been showing all items.

Our ref: CBP-2643

HTTPS support in API

The Premier Platform API service now supports HTTPS with or without a custom SSL certificate.

Our ref: CBP-2822

Linking Members

We have now prevented system errors when attempting to link and unlink members with no Site selected

Our ref: CBP-2770

Manager - Stock

For Multi-Site Customers, the Site Details screen within the Stock Item now loads the correct details when accessing through Manager

Our ref: CBP-2796

Membership Cancellation

You will now be prompted to change the primary membership if you have another membership active. If not, you will be taken back to the Member Search screen

Our ref: CBP-2138

Membership Revenue Postings

Several corrections have been made to posting membership revenue at the end-of-day to PMS systems. Specifically, revenue can now be posted in detail (line-by-line) instead of a batch summary, and the payment method code configured in the "Reverse till membership posting" option is now used when the "reverse" option is enabled

Our ref: CBP-2422

Multi-Staff appointments on reservation Departure

Fixed a crash that was caused by amending a price for a Multi-Staff appointment type on a Reservation Departure

Our ref: CBP-2714

Not Available staff members

When clicking on the ‘show not available’ radio button the diary, the system now shows staff that have no rotas that were previously, incorrectly hidden

Our ref: CBP-2507

On Account Direct debit

When clients have membership bank details and the on account bank details is set to the same as membership, when running the direct debit, they no longer appear as having no bank details

Our ref: CBP-2432

On Account Tilling Optimisation

We have been optimising tilling, specifically loading a bill to pay off on account items

Our ref: CBP-2445

On Account Transfer

We have removed the auto logout PCI feature from the on account transfer screen in order to prevent the execution of the process.

Our ref: CBP-2492

Pax Terminal Support

New options in Payment Terminals configuration screen to configure Pax terminals using the pair functionality, and allow for these terminals to communicate and take payments

Our ref: CBP-2467

Platform service restarting during an update

The platform service should now shut down cleanly during an update and not restart until the update has finished

Our ref: CBP-2534

Posting to Opera using FIAS from Cloud POS

The guest number and name are now correctly passed over from our Cloud POS application when room charging to a guest room in the Opera Property Management System using a FIAS-based interface

Our ref: CBP-2698

Recreate DD File

When amending a Direct Debit run and then recreating the file, we have rectified an issue that was preventing the recreation of the file

Our ref: CBP-2447

Reservation - Remove Client

We have resolved an issue preventing clients from being removed from a reservation if they have a scheduled group activity

Our ref: CBP-2465

Reservation Facility-only appointments

We have amended the validation of facility-only appointments to make the process more streamlined

Our ref: CBP-2440

Reservation Twin Room

When booking twin room appointments, we have added additional validation in for equipment to prevent over-booking

Our ref: CBP-2460

Sending Confirmations from Call Centre

Call Centre now sends confirmations using the SMTP Setting from the Site you are sending the confirmation for

Our ref: CBP-828

Staff Rota

We have made amendments so the staff member shows correctly in the diary when they have an end date

Our ref: CBP-2483

Stock order barcode printing

Fixed an issue where when receiving a delivery for stock orders the quantity was incorrect on the print barcode screen

Our ref: CBP-2488

Stock Valuation Report - Duplicate Items

The stock valuation report was showing duplicate items, this has now been resolved

Our ref: CBP-2477

Temporary Reservation Clients

Client profiles used for "temporary" reservation clients no longer appear in the client search results

Our ref: CBP-2436

Tilling

We have put a handler in place to prevent clicking on the green tick in the tilling screen to go through to the payments screen to prevent the tilling logic being called multiple times

Our ref: CBP-2457

Tournament booking

We have added additional validation when booking Golf tournaments to ignore cancelled tee bookings

Our ref: CBP-2472

Twin Room Appointments

When booking 2 different clients into a twin room, both clients are now correctly pulled through to the till screen

Our ref: CBP-2752

Twin Room bookings

Change to allow for users to depart part of a twin room booking and bill separately

Our ref: CBP-2769

Unlocking appointments

When on the diary, it no longer auto-unlocks the locked appointments for the current PC Location, instead it shows a popup asking if and which ones you want to unlock

Our ref: CBP-2469

Vouchers Report

When running the Voucher report with or without detail, an error is no longer occurring

Our ref: CBP-2430

Warn user when there's no on hold reason

Prevent an issue where Core would crash when trying to put a member On Hold if there were not any active On Hold Reason codes. A message is now displayed which advises the customer to create a On Hold Reason code before continuing

Our ref: CBP-2696

Anything Else

Any other items that do not fit into the above sections.

Issue, Unable to access filestore

Tried to save a document to the “open” file shares, This looked to have saved successfully when loading the filestore it comes up with the below

Our ref: CBP-2785