Read about the latest improvements and features we've added to the Salon by Premier Software product.
We regularly introduce new features into our software products. The following new features or changes have been included in this release.
It is now possible to book multiple linked appointments after each other - for example: a Colour followed by an Olaplex, Toner and Cut & Blow Dry.
Linked appointments could previously only book a Colour followed by an Olaplex, for example.
Our ref: SBP-620
A new report and graph has been added to Salon to show appointment counts grouped by age.
Our ref: SBP-347
We have updated the application so if you opt into marketing, a popup will appear for you to select preferred method of contact.
Our ref: SBP-158
The current in-stock level of stock items is now displayed within the Stock Order Details screen.
Our ref: SBP-596
We have added the ability to opt in and out of marketing by replying to the text message, the opt in and out messages are configurable in Administrator/Manager and can be configured on a site by site basis.
Our ref: SBP-35
A new configuration option has been introduced to control the warning advising that a stock item is at or below its minimum order level.
This warning can now be turned off using the new option in Stock Options in Site Settings.
Our ref: SBP-621
A new report has been introduced to show all refunds, this can be filtered at site level, date and to specific staff members.
Our ref: SBP-348
We regularly review client feedback and support issues. The following items have been resolved in this release.
http://servicedesk.premiersoftware.co.uk/ticket?id=131974&showmenu=false
Can replicate on Fox Hair Design Training
Pre requisities:
Client Jasmine Devoss has two appointments booked at different sites, one at Hinckley that was web booked and future paid and one at Barwell.
Steps:
1) Click on appointment at Barwell and select 'Delete';
2) Choose 'no refund' in 'refund action and green tick
Expected result: appointment hasn't been future paid and no action selected. The appointment is cancelled and you are returned to the diary
Actual result: You are taken to a till screen with no bill lines, only option is to red cross. Appointment not deleted
It seems that the 'Delete appointment' screen shows the 'refund action' box far right and therefore directs you to a till screen - this screen should only show this pop up & follow this navigation path if a refund action is needed (e.g the appointment ticked has been future paid)
NetHelpDesk ID:131974. View in NetHelpDesk:
https://support.premiersoftware.co.uk//wb2.nhd?f=oneusersrequests&U=0&b=
!165165166163170167163
Our ref: SBP-401
http://servicedesk.premiersoftware.co.uk/ticket?id=137439&showmenu=false
when a client is redeeming a future payment for both treatment then an "Add on" stock item
The additional item is showing as the price of the Bill on the Future payments report rather than the individual price
NetHelpDesk ID:137439. View in NetHelpDesk:
https://support.premiersoftware.co.uk//wb2.nhd?f=oneusersrequests&U=0&b=
!165165166169165163168
Our ref: SBP-467
When moving an appointment type from inactive to active, it was not saving, this has now been resolved and allows you to deactive and reactivate appointment types
Our ref: SBP-670
Salon was initially designed to only accept numerical values for a barcode, it becoming more common for barcodes to contain letters as well so the system has been updated to cater for alpha-numeric barcodes.
Our ref: SBP-610
When amending an appointment, the check boxes for Marketing and Reminders on the client tab were not respecting the acssociated check boxes on the client card
Our ref: SBP-695
If an appointment code is created with a start date in the future, it will now be flagged as active when that date is reached.
Our ref: SBP-404
The Appointment Review screen now correctly loads details of the selected appointment into the panel along the top of the screen.
Our ref: SBP-650
Appointment notes can now be entered after an appointment has been departed,
Our ref: SBP-406
There is a configurable option in Admin/Manager to allow auto logout if you have appointments on the clipboard, this was not being taken in to consideration and was not allowing the auto logout to process.
Our ref: SBP-606
When configuring the timeout length for performing maintenance, it was considering the time entered as seconds rather than minutes.
Our ref: SBP-615
The “In Date Range” drop down on the “Visit” tab, now calculates the correct dates when set up as an automated marketing job.
Our ref: SBP-551
It is now possible to book more than one of the same appointment type for the same person in a package.
Our ref: SBP-574
If you have a bill with more than one stock item, changing the staff member on a bill line no longer results in the monetary values being calculated incorrectly.
Our ref: SBP-699
The display icons for clients are now consistent across the diary / appointments.
Our ref: SBP-598
When completing a stock transfer, if a product does not have enough stock at the other site the line changes to "Alt Cancelled" and a delivery can be completed without issue.
Our ref: SBP-298
During the restore of a system backup by our support team, its important to disable any automated backups so not to interfere with the customers Live backup notifications. This has now been adjusted accordingly.
Our ref: SBP-458
We have improved the time at which scheduled job next runs when a previous run is missed (for example, the computer is switched off at the scheduled job time.)
Missed jobs will now run immediately when the computer is switched back on, and future runs of the job will respect the original scheduled time.
Our ref: SBP-627
When adding multiple recommended stock items to the clients bill, it was causing the application to error, this has now been resolved and no longer crashes
Our ref: SBP-672
Fixed an issue that could cause an error message to be displayed in some situations when creating a new client.
Our ref: SBP-656
The design of the additional details tab has now changed to ensure this box is in the correct position.
Our ref: SBP-314
When adding additional services to a bill, the staff member is now selected as the same staff member that performed the service being billed.
Our ref: SBP-412
It is now possible to delete internal appointments directly from the clipboard.
Previously you had to schedule the internal appointment back in the diary, then delete it from there.
Our ref: SBP-628
When departing a package that contains a non-stock item, the package will be departed correctly.
Our ref: SBP-616
Duplicate staff members will no longer be displayed on under the dashboard’s “scheduled takings” section.
Our ref: SBP-632
It is now possible to enter the value of loyalty points for a new client card at the time of creation.
Our ref: SBP-653
When creating a new appointment type that starts in the future, you can now allocate a price and staff price to it.
Our ref: SBP-669
It is now possible for our support team to configure your system to use a different address for the Monek virtual terminal - allowing newer versions of the virtual terminal to be used.
Our ref: SBP-659
Inactive appointment codes will no longer appear on the “contra-indications” settings section.
Our ref: SBP-630
When allocating appointments to staff members, inactive staff members were displayed in the list, We have removed inactive staff members.
Our ref: SBP-395
Site: Mark Blake Hair - Cirencester
Contact: General User
Priority: P2 - Major Inconvenience
Issue: Can reproduce in 3.3.8.0013 and 3.3.10
Pre-conditions:
Have Appointment A with Appointment B available as a link. In 'Staff Appointments' have loyalty awarded values for both appointments. Steps to reproduce:
1) Book Appointment A
2) As part of booking use the 'book linked appointment' menu to book Appointment B
3) Arrive the client
4) Depart both appointments.
Expected result: Loyalty points are awarded for both appointments.
Actual result: Only Appointment A has loyalty points awarded, the linked appointment doesn't have loyalty points awarded.
NetHelpDesk ID: 153255. View in NetHelpDesk:
https://servicedesk.premiersoftware.co.uk/ticket?id=153255
Our ref: SBP-689
When entering the client card screen for an existing client, the mandatory fields no longer display with a red background.
Our ref: SBP-640
The marketing CSV export now correctly respects the “opted into marketing clients only” option.
For example: with this option un-ticked, the CSV export includes all clients, not just those who have opted in.
Our ref: SBP-651
The Miscellaneous Sales report previously displayed the message “failed to retrieve data from the database.”
This report will now run successfully.
Our ref: SBP-675
Entering a mobile phone number for a new client at the time of creation now saves correctly.
Our ref: SBP-657
When booking 2 of the same package for a client that contains non stock, the non stock items were being grouped together separately from the package, this has now been rectified and the grouping is correct.
Our ref: SBP-548
When editing a package, we have disabled the ability to edit the day field.
Our ref: SBP-320
The price of a bill line can no longer be changed manually if a “manual” promotional pricing has been added and then reverted back to Automatic Pricing.
Our ref: SBP-464
The Top Clients by Spend report dates can now be selected correctly.
Our ref: SBP-626
When a self-employed or none tax paying staff member completes a purchase, it no longer adds a tax.
Our ref: SBP-41
When completing a till sale but opting to email the receipt to the recipient, the email field will remain blank for you to type in an email address.
Our ref: SBP-559
There was an issue where when creating a delivery for a site to site stock transfer, the dropdown list in the action column was becoming enabled, this now remains disabled as it should
Our ref: SBP-673
In the 3.3.10 pilot release (3.3.10.0022), certain circumstances resulted in SMS reminders not sending. This has been addressed in the 3.3.10 general release (3.3.10.0024)
Our ref: SBP-694
When accessing the Audit and Consent tabs, this took a considerable amount of time to load, we have optimized this to load alot more quickly
Our ref: SBP-671
When updating re-order level now it will update all relevant sections information.
Our ref: SBP-280
We have updated the Stock Valuation report to show the Re-order level instead of the minimum units per order level.
Our ref: SBP-449
When committing the bill data to the database, we were splitting the bill amount accross all bill lines even if the bill line value was 0, we have amended the logic behind this to allocate the payments correctly and in turn fixes the data in the report.
Our ref: SBP-455
I've noticed on 3.3.6 the icons seem to be operating incorrectly.
Sometimes the icons show to the right and others to the left. Example is below. I suspect this is also the cause to two SMS icons showing incorrectly.
NetHelpDesk ID: 145477. View in NetHelpDesk:
https://servicedesk.premiersoftware.co.uk/ticket?id=145477
Our ref: SBP-569
When accessing an appointment that has been departed, the client details button was disabled, we have amended the screen so that the button in always enabled to allow users to see the client details easilly.
Our ref: SBP-451
We have made 2 amendments to the stock transfer, firstly resolving the issue that prevented the user from creating a transfer, then we have filtered the stock items to only show ‘In stock’ items.
Our ref: SBP-602
When creating a repeat booking for a Tuesday when the salon’s rota starts on a Tuesday, it was looking for availability on the Monday resulting in no availability being returned, this has now been amended and you can now book the Tuesday as expected.
Our ref: SBP-497
The Launcher would not display the “sites” drop-down when the PC Location was set to auto-detect. Setting a specific PC Location would correctly display the site drop-down.
This has been amended - the sites drop-down is always displayed if enabled for the PC Location.
Our ref: SBP-612
Any other items that do not fit into the above sections.