System Updates: Version 2.12.3

Read about the latest improvements and features we've added to the Core by Premier Software product.

New Features and Changes

We regularly introduce new features into our software products. The following new features or changes have been included in this release.

Automated Group Activity Waiting List

When a person cancels a group activity, the first person in the queue can now be automatically booked onto the activity and sent an SMS to confirm they now have a place.

Our ref: CBP-1304

Blank Pricing Structures

It is no longer possible to create a new, blank price structure. You can still create a new price structure by copying an existing price structure first, and then change the relevant prices. If you really wish to create a new, blank price structure, please contact our support team who can do this for you.

Our ref: CBP-1745

Client/ Member Photo

We have added the ability to upload an image to a client instead of using a web cam.

Our ref: CBP-1937

End of Day

The End of Day processing timeout has been increased to 2 hours

Our ref: CBP-1976

Global Membership Renewal

We have introduced a new feature for managing annual (or single-payment) members called Global Membership Renewal. This new feature allows you to renew all single-payment memberships in one go, and send out postal letters or e-mails, and run membership invoices.

Our ref: CBP-1292

Inactivate Equipment

We have added the ability to deactivate equipment

Our ref: CBP-515

Test E-mail Settings

It is now possible to test e-mail settings configured within the Main System Details and Site Settings screens. Simply configure your e-mail server, click the "Test e-mail settings" button and enter an e-mail address. Core by Premier Software will dispatch a test e-mail to validate the configuration.

Our ref: CBP-1744

Improvements

We regularly review client feedback and support issues. The following items have been resolved in this release.

Amending Receipts

We have resolved an issue that prevents the user from amending a receipt that contains a Group Activity with automatic pricing

Our ref: CBP-923

API

The api package\search will now correctly return the availability

Our ref: CBP-1912

API Appointment Booking

When scheduling Facility appointments via the API, availability is now correctly returned when -Shared- has been added to the facilities Rota.

Our ref: CBP-1972

Appears the currency report formatting issue has been resolved

Appears the currency report formatting issue has been resolved.

Our ref: CBP-1709

Application Parameters - Legacy Web Cameras

Previously, when wanting to use the /legacywebcam parameter the PClocationID was required. We have improved system handling if this is not supplied.

Our ref: CBP-1430

Arrival Print Showed an Error Message with Some Item Codes

If some of your items had more than 9 characters in their codes, the Arrivals Print would have caused an error message to be displayed.

Our ref: CBP-1139

Automatic Discounts

When booking and future paying an appointment at full price, then assigning an automatic discount to the client, it now refunds the overpayment correctly

Our ref: CBP-1810

Bills Analysis with payment methods

We have improved the performance of loading this report, so that it loads quicker.

Our ref: CBP-830

Booking Appointment

When booking an appointment for a client that has either medical prompt or non arrival etc the description now will show when the user clicks on the prompt.

Our ref: CBP-1641

Booking Appointment with Multiple Notice Board Items

The green continue button is now enabled when booking an appointment that requires multiple notice board items to be acknowledged.

Our ref: CBP-1726

Bulk/ Single Client and Member Delete via Manager and Administrator

An issue has been resolved that was introduced in v2.12.3.0062; the issue caused a crash when attempting delete a client or member via Manager or Administrator. This has now been corrected.

Our ref: CBP-1914

Cancel appointment

You can now correctly cancel and manage a future paid appointment

Our ref: CBP-1781

Cancellation

An issue was resolved that could occur when cancelling an appointment.

Our ref: CBP-671

Cancelling Web booked future paid appointments

We have amended the logic applied to displaying and hiding the refund reasons which in turn fixes the issue of cancelling the appointments

Our ref: CBP-1721

Change made to prevent system from crashing difference between merged client and selected client to modify details for.

Change made to prevent system from crashing, added flexibility to check for merged client and a selected client.

Our ref: CBP-1703

Client Card - Consent tab

We have removed any blank list view records from the consent and audit tabs to prevent the application from crashing when clicked

Our ref: CBP-511

Client Card Audit - Crashing

We have resolved an issue that caused a crash when entering client details upon creating a new client.

Our ref: CBP-581

Client Card: Audit Tab Issue

Our ref: CBP-1661

Client Search by Email

Client search by email on encrypted databases will now return matching results.

Our ref: CBP-1923

Column Closure

When doing column closure, the closure will now schedule around any internal appointments that have been added through the diary.

Our ref: CBP-815

Company Search

This will now allow you to search with no issues

Our ref: CBP-1909

Correct bug sometimes preventing booking of a group appointment

Fix to correct a bug that would prevent a user booking a group appointment

Our ref: CBP-1845

Couples Treatment

When scheduling appointments via online appointment booking, no issue will occur.

Our ref: CBP-1965

Creating client from Reservation

When creating a new client in a reservation, if you don't fill in any of the details and go straight to email, enter an email, when you green tick the software no longer crashes.

Our ref: CBP-373

Customer Bespoke work

Customer Bespoke work

Our ref: CBP-1973

Customer Bespoke work

Customer Bespoke work

Our ref: CBP-1967

Customer Bespoke work

Customer Bespoke work

Our ref: CBP-1966

Customer Bespoke work

Customer Bespoke work

Our ref: CBP-1955

Customer Bespoke work

Customer Bespoke work

Our ref: CBP-1920

Customer Bespoke work

Customer Bespoke work

Our ref: CBP-1906

Customer Bespoke work

Customer Bespoke work

Our ref: CBP-1905

Customer Bespoke work

Customer Bespoke work

Our ref: CBP-1897

Customer Bespoke work

Customer Bespoke work

Our ref: CBP-1893

Customer Bespoke work

Customer Bespoke work

Our ref: CBP-1850

Customer Bespoke work

Customer Bespoke work

Our ref: CBP-1795

Customer Bespoke work

Customer Bespoke work

Our ref: CBP-1778

Customer Schedule Print

Customer Specific Work

Our ref: CBP-1699

Customer Specific Change

Customer Specific Change

Our ref: CBP-1922

Customer Specific Change

Customer specific change to schedule print

Our ref: CBP-1878

Delete Members

An issue has been resolved so that the user can now delete a member that has expired via delete client

Our ref: CBP-909

Departing a reservation

An issue has been resolved to ensure if bill lines are removed and the user backs out, the client will be still on the departure screen.

Our ref: CBP-863

Departing client reduced price

If you book a client in for multiple appointments and future pay them, then change the price of the appointments in the pricing structure so that a refund is due to be given to the client. When departing the client, the refund amount is set in the default payment method and can be amended correctly

Our ref: CBP-1400

Departing clients with courses

Fixed bug causing a crash for some clients that had courses with selections

Our ref: CBP-1900

Discounts Given by Income Centre Report - Error

The Discounts Given by Income Centre Report was erroring when run in versions after 2.10.0

This has been corrected in 2.12.3.0080 onwards.

Our ref: CBP-1939

Email Confirmation

Now when emailing a appointment confirmation for example, the site you pick within the dropdown, will now allow you when selecting the document to email you will now get the selection for the site you picked not the current pc location your pc location it set to.

Our ref: CBP-1881

End Of Day

Using Hotel Perfect, End of day will now only pick up the sites bills not other sites

Our ref: CBP-1786

Expired Vouchers Report

We have updated the expired vouchers report to exclude vouchers that are added and then cancelled out of the tilling screen

Our ref: CBP-1466

Facility Appointment Codes

When ticking web bookable now no issue will occur.

Our ref: CBP-1725

Facility Availability

The facility availability will not have any speed issue when being queried

Our ref: CBP-1974

Filtered out inactive users

When signing a member up, we have filtered out inactive users

Our ref: CBP-1664

Future Business Overview Report

The Future Business Overview report now takes into account discounts allocated to appointments.

Our ref: CBP-1019

Future Business Report

The date selection with in the report screen has changed to be only future date options.

Our ref: CBP-554

Future Payment Permissions

We have amended the future payments button on the diary screen to use the permissions set.

Our ref: CBP-847

Future Payments Showing On Staff Snapshot

We have excluded future payments from showing incorrectly on the staff snapshot report

Our ref: CBP-778

Global Renewals

You can now send the email with the renewalInvoice merge field

Our ref: CBP-1837

Group Activity

An issue has been resolved to allow the use of old group activity codes when they are inactive.

Our ref: CBP-510

Group Activity Waiting List Automation

The group activity waiting list automation required an Administrator licence to run successfully. This requirement has now been removed.

Our ref: CBP-1839

Income Centre Overview and Trading Summary - Site Imbalances with Couple's Treatments

The Income Centre Overview and Trading Summary reports no longer show a site imbalance for couple's treatments that are part of a reservation.

Our ref: CBP-1883

Incorrect Package Availability

Fixed bug where the band override limits were not being used when looking for package availability

Our ref: CBP-1934

Interface

When departing a bill that has multiple payment methods, the amounts to each payment method will now correctly split over a hotel PMS interface.

Our ref: CBP-1947

Interface postings

When posting across an interface the revenue will be correct when split payment methods are used.

Our ref: CBP-1960

Issue Booking Group Activities

An issue has been resolved where by an error occurred booking group activities in certain circumstances.

Our ref: CBP-1643

Issue with Facility Appointments Auto-Delete

Fixed an issue with facility bookings in reservations after the Online by Premier auto-delete process removed a reservation for non-payment.

Our ref: CBP-1623

Issue with Retail Allocation

An issue has been resolved on the retail allocation screen against appointment codes.

Our ref: CBP-408

Limit the editing of Loyalty points to members home site in reception and manager

Limit the editing of Loyalty points to members home site in reception and manager

Our ref: CBP-633

Loyalty point amending

Fixed an issue with manually amending loyalty points for members.

Our ref: CBP-1529

Loyalty points

Corrected an issue when setting loyalty points to zero

Our ref: CBP-1944

Manual refund

An issue has been resolved within the bill screen when completing a manual refund

Our ref: CBP-541

Members Listing

When running the members listing both printing and mail the records will match

Our ref: CBP-1985

Membership payments

An issue has been resolved with the amount box now correctly functioning.

Our ref: CBP-694

Multiple course redemption

When the client has multiple courses containing the same items, the redemption now comes from the oldest course

Our ref: CBP-470

No package availability

Fixed an issue that would incorrectly show availability where an availability override existed for a different site but not the selected site

Our ref: CBP-1901

Online Booking - Password Reset

With encrypted databases, customers would not be able to complete a password reset online due to a blank password being sent. This has now been corrected.

Our ref: CBP-1925

Online Reset Password Blank

The Online password reset functionality will now work as expected. Previously a blank password could be sent to the customer.

Our ref: CBP-989

Package availability

Fixed a bug where the incorrect package availability was shown where band limit overrides were applied for the same time and band across multiple sites

Our ref: CBP-1891

Package Config

An issue was resolved with adding an appointment to a existing package

Our ref: CBP-1648

Package creation

We have resolved an issue with creating a new package, where an error could occur.

Our ref: CBP-1646

Package Time Bands

An issue has been resolved whereby package new time bands weren't being pulled through.

Our ref: CBP-723

Performance report

The amount of a appointments the appointment categories are matching up with all the other reports

Our ref: CBP-2002

Performance Report

When running the report for a selection of business areas only one was being used in the filtering of the report

Our ref: CBP-1649

Posting Values

The values posted across the interface will now match all the different payment methods chosen on the bill

Our ref: CBP-1956

Promotional Codes on Tilling

Allcoating a promotional code to a zero value item on the tilling screen previously caused a crash or incorreclty created a refund line.

This has now been corrected.

Our ref: CBP-1028

Read only Reservation

When accessing a reservation that is already in use by another user, the application will now allow you to go into the reservation as ‘read only’ without crashing.

Our ref: CBP-1964

Receipt Enchanced

The enhanced receipt now will print without no issues occurring.

Our ref: CBP-1794

Re-confirming Rota

The report for staff rotas to identify any clashing appointments with changes will now be correct.

Our ref: CBP-1962

Refund Line appearing when using multiple payment methods

Correct an error where the amount that had been future paid was higher than expected when using multiple payment methods including a virtual terminal payment method.

Our ref: CBP-1945

Reprint Questionnaire

You can now reprint questionnaires and the information showing will be correct.

Our ref: CBP-1838

Reservation

When creating a reservation through the API no issues will occur.

Our ref: CBP-1895

Reservation Payment

When taking payment through the reservation screen no issues will occur

Our ref: CBP-1984

Reservation Portal Not Required Items

The Reservation Portal no longer shows items in packages that have been flagged as "not required."

Our ref: CBP-1941

Reservation Scheduling

When scheduling a appointment no issues should occur.

Our ref: CBP-1911

Reservation statistics Report

We have amended the report so it no longer doubles the amount for single clients with multiple packages on a single reservation

Our ref: CBP-1754

Reservations

When changing the confirmation method and clicking sent no issue will now occur.

Our ref: CBP-1921

Resolved Export to excel issue when generating reservations made report

Resolved Export to excel issue when generating reservations made report

Our ref: CBP-1746

Revspa - Group activity availability

An issue was resolved to ensure the booking time that is displayed is within the start and end time of the timetable.

Our ref: CBP-1684

RSI Points

Now when booking through reservations into a twin room RSI Points will be calculated correctly.

Our ref: CBP-1882

Schedule Print

Bespoke work for customer

Our ref: CBP-1700

Schedule Print

An issue was resolved whereby unwanted internal appointments were on the print.

Our ref: CBP-535

Schedule Print

Schedule Print

Our ref: CBP-1859

see CBP-1956

When posting across an interface the revenue will be correct when split payment methods are used.

Our ref: CBP-1957

Site Imbalance with Couple's Treatments

The Income Centre Overview and Trading Summary reports no longer show a site imbalance for couple's treatments are added as part of a reservation.

Our ref: CBP-1866

SMS Connection to TextAnywhere

SMS Connection upgraded from http to https

Our ref: CBP-1940

Sped up members listing mail merge

When running a mail merge for the members listing report, we have sped up the loading of this mail merge selection.

Our ref: CBP-1356

Staff Rotas

‘Show on rota’ should always remain enabled for Not Available, -Lunch-, Holiday and -Shaded-. Should a user accidentally untick this, upon leaving the screen it will now be re-enabled.

Our ref: CBP-1696

Staff Setup

This fix will see the ability to print a list of staff members to work correctly.

Our ref: CBP-578

Staff Snapshot

An issue has been resolved whereby the value for the total appointment value was different to staff hours analysis detail.

Our ref: CBP-690

Staff Snapshot Report

Amendments have been made to the staff snap shot report to improve reporting figures

Our ref: CBP-818

Standing Order Report

We have fixed the issues running the Standing order report

Our ref: CBP-1441

Stock Usage

An issue has been resolved whereby the stock wasn't reducing correctly

Our ref: CBP-557

Stock Valuation - Group together Report

We have fixed the issue preventing the running of the report.

Our ref: CBP-1722

Sync Changes to Checkbox

The "Sync changes to PMS" checkbox in Integration Options now saves correctly.

Our ref: CBP-1916

Testing Failed

Testing Failed

Our ref: CBP-632

Ticket which prevented new staff members from being able to book appointments against

Ticket which prevented new staff members from being able to book appointments against

Our ref: CBP-1753

User Logon

An issue has been resolved regarding validation on usernames

Our ref: CBP-1662

Users

When having a user with a AD linked to issue would of occurred within the login process.

Our ref: CBP-1689

Using legacy web cameras with CORE

For customers using old or legacy web cameras, we have introduced an argument that can be configured to instruct CORE to use an older version of DirectShow/DirectX.

To utilise this argument, the application shortcut must be configured with a suffix of ' /legacywebcam' on the target path.

Our ref: CBP-1013

Voucher Report

This will now show the voucher numbers on the report

Our ref: CBP-1992

Web deposit pricing

Fixed a bug where the incorrect price would be returned when use price at time of booking is turned off and a web booking discount is used.

Our ref: CBP-1899

Web payments End Of Day

Corrected problem that prevented a Web Payment from being shown on the next days End of Day if the current day End of Day had already been completed

Our ref: CBP-1902

Anything Else

Any other items that do not fit into the above sections.

Staff Overview Report Adjustments

We have amended Future payments and moved “included in appointments & Categories” to show under the Other heading

Our ref: CBP-979