Read about the latest improvements and features we've added to the Core by Premier Software product.
We regularly introduce new features into our software products. The following new features or changes have been included in this release.
When a person cancels a group activity, the first person in the queue can now be automatically booked onto the activity and sent an SMS to confirm they now have a place.
Our ref: CBP-1304
It is no longer possible to create a new, blank price structure. You can still create a new price structure by copying an existing price structure first, and then change the relevant prices. If you really wish to create a new, blank price structure, please contact our support team who can do this for you.
Our ref: CBP-1745
We have added the ability to upload an image to a client instead of using a web cam.
Our ref: CBP-1937
We have introduced a new feature for managing annual (or single-payment) members called Global Membership Renewal. This new feature allows you to renew all single-payment memberships in one go, and send out postal letters or e-mails, and run membership invoices.
Our ref: CBP-1292
It is now possible to test e-mail settings configured within the Main System Details and Site Settings screens. Simply configure your e-mail server, click the "Test e-mail settings" button and enter an e-mail address. Core by Premier Software will dispatch a test e-mail to validate the configuration.
Our ref: CBP-1744
We regularly review client feedback and support issues. The following items have been resolved in this release.
We have resolved an issue that prevents the user from amending a receipt that contains a Group Activity with automatic pricing
Our ref: CBP-923
When scheduling Facility appointments via the API, availability is now correctly returned when -Shared- has been added to the facilities Rota.
Our ref: CBP-1972
Appears the currency report formatting issue has been resolved.
Our ref: CBP-1709
Previously, when wanting to use the /legacywebcam parameter the PClocationID was required. We have improved system handling if this is not supplied.
Our ref: CBP-1430
If some of your items had more than 9 characters in their codes, the Arrivals Print would have caused an error message to be displayed.
Our ref: CBP-1139
When booking and future paying an appointment at full price, then assigning an automatic discount to the client, it now refunds the overpayment correctly
Our ref: CBP-1810
We have improved the performance of loading this report, so that it loads quicker.
Our ref: CBP-830
When booking an appointment for a client that has either medical prompt or non arrival etc the description now will show when the user clicks on the prompt.
Our ref: CBP-1641
The green continue button is now enabled when booking an appointment that requires multiple notice board items to be acknowledged.
Our ref: CBP-1726
An issue has been resolved that was introduced in v2.12.3.0062; the issue caused a crash when attempting delete a client or member via Manager or Administrator. This has now been corrected.
Our ref: CBP-1914
You can now correctly cancel and manage a future paid appointment
Our ref: CBP-1781
An issue was resolved that could occur when cancelling an appointment.
Our ref: CBP-671
We have amended the logic applied to displaying and hiding the refund reasons which in turn fixes the issue of cancelling the appointments
Our ref: CBP-1721
Change made to prevent system from crashing, added flexibility to check for merged client and a selected client.
Our ref: CBP-1703
We have removed any blank list view records from the consent and audit tabs to prevent the application from crashing when clicked
Our ref: CBP-511
We have resolved an issue that caused a crash when entering client details upon creating a new client.
Our ref: CBP-581
Client search by email on encrypted databases will now return matching results.
Our ref: CBP-1923
When doing column closure, the closure will now schedule around any internal appointments that have been added through the diary.
Our ref: CBP-815
Fix to correct a bug that would prevent a user booking a group appointment
Our ref: CBP-1845
When scheduling appointments via online appointment booking, no issue will occur.
Our ref: CBP-1965
When creating a new client in a reservation, if you don't fill in any of the details and go straight to email, enter an email, when you green tick the software no longer crashes.
Our ref: CBP-373
An issue has been resolved so that the user can now delete a member that has expired via delete client
Our ref: CBP-909
An issue has been resolved to ensure if bill lines are removed and the user backs out, the client will be still on the departure screen.
Our ref: CBP-863
If you book a client in for multiple appointments and future pay them, then change the price of the appointments in the pricing structure so that a refund is due to be given to the client. When departing the client, the refund amount is set in the default payment method and can be amended correctly
Our ref: CBP-1400
Fixed bug causing a crash for some clients that had courses with selections
Our ref: CBP-1900
The Discounts Given by Income Centre Report was erroring when run in versions after 2.10.0
This has been corrected in 2.12.3.0080 onwards.
Our ref: CBP-1939
Now when emailing a appointment confirmation for example, the site you pick within the dropdown, will now allow you when selecting the document to email you will now get the selection for the site you picked not the current pc location your pc location it set to.
Our ref: CBP-1881
Using Hotel Perfect, End of day will now only pick up the sites bills not other sites
Our ref: CBP-1786
We have updated the expired vouchers report to exclude vouchers that are added and then cancelled out of the tilling screen
Our ref: CBP-1466
The facility availability will not have any speed issue when being queried
Our ref: CBP-1974
When signing a member up, we have filtered out inactive users
Our ref: CBP-1664
The Future Business Overview report now takes into account discounts allocated to appointments.
Our ref: CBP-1019
The date selection with in the report screen has changed to be only future date options.
Our ref: CBP-554
We have amended the future payments button on the diary screen to use the permissions set.
Our ref: CBP-847
We have excluded future payments from showing incorrectly on the staff snapshot report
Our ref: CBP-778
An issue has been resolved to allow the use of old group activity codes when they are inactive.
Our ref: CBP-510
The group activity waiting list automation required an Administrator licence to run successfully. This requirement has now been removed.
Our ref: CBP-1839
The Income Centre Overview and Trading Summary reports no longer show a site imbalance for couple's treatments that are part of a reservation.
Our ref: CBP-1883
Fixed bug where the band override limits were not being used when looking for package availability
Our ref: CBP-1934
When departing a bill that has multiple payment methods, the amounts to each payment method will now correctly split over a hotel PMS interface.
Our ref: CBP-1947
When posting across an interface the revenue will be correct when split payment methods are used.
Our ref: CBP-1960
An issue has been resolved where by an error occurred booking group activities in certain circumstances.
Our ref: CBP-1643
Fixed an issue with facility bookings in reservations after the Online by Premier auto-delete process removed a reservation for non-payment.
Our ref: CBP-1623
An issue has been resolved on the retail allocation screen against appointment codes.
Our ref: CBP-408
Limit the editing of Loyalty points to members home site in reception and manager
Our ref: CBP-633
Fixed an issue with manually amending loyalty points for members.
Our ref: CBP-1529
An issue has been resolved within the bill screen when completing a manual refund
Our ref: CBP-541
When running the members listing both printing and mail the records will match
Our ref: CBP-1985
An issue has been resolved with the amount box now correctly functioning.
Our ref: CBP-694
When the client has multiple courses containing the same items, the redemption now comes from the oldest course
Our ref: CBP-470
Fixed an issue that would incorrectly show availability where an availability override existed for a different site but not the selected site
Our ref: CBP-1901
With encrypted databases, customers would not be able to complete a password reset online due to a blank password being sent. This has now been corrected.
Our ref: CBP-1925
The Online password reset functionality will now work as expected. Previously a blank password could be sent to the customer.
Our ref: CBP-989
Fixed a bug where the incorrect package availability was shown where band limit overrides were applied for the same time and band across multiple sites
Our ref: CBP-1891
An issue was resolved with adding an appointment to a existing package
Our ref: CBP-1648
We have resolved an issue with creating a new package, where an error could occur.
Our ref: CBP-1646
An issue has been resolved whereby package new time bands weren't being pulled through.
Our ref: CBP-723
The amount of a appointments the appointment categories are matching up with all the other reports
Our ref: CBP-2002
When running the report for a selection of business areas only one was being used in the filtering of the report
Our ref: CBP-1649
The values posted across the interface will now match all the different payment methods chosen on the bill
Our ref: CBP-1956
Allcoating a promotional code to a zero value item on the tilling screen previously caused a crash or incorreclty created a refund line.
This has now been corrected.
Our ref: CBP-1028
When accessing a reservation that is already in use by another user, the application will now allow you to go into the reservation as ‘read only’ without crashing.
Our ref: CBP-1964
The enhanced receipt now will print without no issues occurring.
Our ref: CBP-1794
The report for staff rotas to identify any clashing appointments with changes will now be correct.
Our ref: CBP-1962
Correct an error where the amount that had been future paid was higher than expected when using multiple payment methods including a virtual terminal payment method.
Our ref: CBP-1945
You can now reprint questionnaires and the information showing will be correct.
Our ref: CBP-1838
When taking payment through the reservation screen no issues will occur
Our ref: CBP-1984
The Reservation Portal no longer shows items in packages that have been flagged as "not required."
Our ref: CBP-1941
We have amended the report so it no longer doubles the amount for single clients with multiple packages on a single reservation
Our ref: CBP-1754
When changing the confirmation method and clicking sent no issue will now occur.
Our ref: CBP-1921
Resolved Export to excel issue when generating reservations made report
Our ref: CBP-1746
An issue was resolved to ensure the booking time that is displayed is within the start and end time of the timetable.
Our ref: CBP-1684
Now when booking through reservations into a twin room RSI Points will be calculated correctly.
Our ref: CBP-1882
An issue was resolved whereby unwanted internal appointments were on the print.
Our ref: CBP-535
When posting across an interface the revenue will be correct when split payment methods are used.
Our ref: CBP-1957
The Income Centre Overview and Trading Summary reports no longer show a site imbalance for couple's treatments are added as part of a reservation.
Our ref: CBP-1866
When running a mail merge for the members listing report, we have sped up the loading of this mail merge selection.
Our ref: CBP-1356
‘Show on rota’ should always remain enabled for Not Available, -Lunch-, Holiday and -Shaded-. Should a user accidentally untick this, upon leaving the screen it will now be re-enabled.
Our ref: CBP-1696
This fix will see the ability to print a list of staff members to work correctly.
Our ref: CBP-578
An issue has been resolved whereby the value for the total appointment value was different to staff hours analysis detail.
Our ref: CBP-690
Amendments have been made to the staff snap shot report to improve reporting figures
Our ref: CBP-818
We have fixed the issue preventing the running of the report.
Our ref: CBP-1722
The "Sync changes to PMS" checkbox in Integration Options now saves correctly.
Our ref: CBP-1916
Ticket which prevented new staff members from being able to book appointments against
Our ref: CBP-1753
When having a user with a AD linked to issue would of occurred within the login process.
Our ref: CBP-1689
For customers using old or legacy web cameras, we have introduced an argument that can be configured to instruct CORE to use an older version of DirectShow/DirectX.
To utilise this argument, the application shortcut must be configured with a suffix of ' /legacywebcam' on the target path.
Our ref: CBP-1013
Fixed a bug where the incorrect price would be returned when use price at time of booking is turned off and a web booking discount is used.
Our ref: CBP-1899