Read about the latest improvements and features we've added to the Core by Premier Software product.
We regularly introduce new features into our software products. The following new features or changes have been included in this release.
We have added a configuration option within the online portal and site setting within the application to allow overlapping facility and group activity bookings. This is for online bookings and within the application.
Our ref: CBP-1683
Core now has a next-generation, two-way interface to Opera that synchronises client profiles and reservations, as well as financial charges and room postings.
Please contact our sales department for pricing: +44 (0)1543 466580/
Our ref: CBP-1456
We regularly review client feedback and support issues. The following items have been resolved in this release.
We have resolved an issue with departing Reservations, with “Other” items not showing. If another Package including a Non-stock Sales Item was departed at the same time as a Package with “Other” items added to it, e.g. Miscellaneous or Food and Drink Non-stock Sales Items, then on occasions these “Other” items were not displayed on the Departure screen.
Our ref: CBP-1080
We have adjusted the layout of the A4 receipt print by aligning columns, adjusting column heights and widths etc to improve the look ad readability
Our ref: CBP-1199
Previously the search would return incorrect members/ clients from other sites. This has now been corrected.
Our ref: CBP-1086
To resolve issues where multiple users had made changes to a reservation at the same time, causing issues within the system, we added in a lock to prevent multiple users from opening the same reservation in Core 2.11.1.
Following customer feedback, we have introduced the ability for other users to open a reservation as read-only if another user has it open, or to allow users to override this “lock” and still open the reservation at the same time.
We have also introduced additional auditing to show when a reservation has been opened and closed:
Our ref: CBP-1032
It is now possible to correctly amend and remove additional items from reservations that were created by the ParcVu interface.
Our ref: CBP-1720
We have amended the check boxs for sending SMS Reminders & Confirmations & Email Confirmation and Reminders from the appointment review screen to save when they are checked/unchecked
Our ref: CBP-1658
We've fixed an issue where adding a new client to the appointment waiting list would cause the application to crash.
Our ref: CBP-701
When a package is booked online with multiple appointments, we have amended the aut delete code to cater for the multple appointments
Our ref: CBP-1570
We've fixed an issue where the system didn't warn users about possible data loss when logging in following an auto logout event.
Our ref: CBP-1136
The Book All button in Reservations has been changed to read “Auto-Book Appointments” and a note added to indicate that this feature does not currently handle facility appointments.
Our ref: CBP-572
An application crash on the payment method allocation screen, when bill/ departing 2+ staff appointments part of a package, has now been resolved.
Our ref: CBP-1025
The membership details section in the client card now displays if the membership is active, inactive, or on hold.
Our ref: CBP-1007
The Visits tab on a Client Card no longer shows un-selected options from Package appointment selections as un-scheduled. Only the selected appointment is now listed.
Our ref: CBP-403
We've fixed an issue where users were unable to use the CTRL + V shortcut on postcode fields.
Our ref: CBP-1075
Creating a new member and taking a Membership Payment will no longer cause the application to error, if there are a significant number of pending Departures.
Our ref: CBP-1218
We've fixed an issue where the bookings made graph was including deleted appointments.
Our ref: CBP-1118
Within the dashboard, the bookings made today graph was including internal booked appointments, this has now been amended to exlude them.
Our ref: CBP-1060
De-allocating stock items from a stock room no longer causes the application to close.
Our ref: CBP-538
We have fixed an issue, whereby if a promotional discount was applied to a Package that contained Non-stock Sale Items, the item prices were being mis-reported when the Package was departed.
Our ref: CBP-1106
We have fixed an issue, whereby if a promotional discount was applied to a Package that contained Non-stock Items, the item prices were being mis-reported when the Package was departed.
Our ref: CBP-1112
An issue has been resolved when adjusting not available time blocks.
Our ref: CBP-1652
Discount applied to refund line application freezes
Our ref: CBP-1509
Previously an issue occurred when the report got back an original price of zero.
Our ref: CBP-1085
Using Hotel Perfect, End of day will now only pick up the sites bills not other sites
Our ref: CBP-1786
An issue has been corrected that may have caused the end-of-shift report to show blank.
Our ref: CBP-965
Reception no longer closes when adding an extra (non-stock item) to a reservation.
Our ref: CBP-1806
We have amended the functionallity when amending bills to cater for French users
Our ref: CBP-1200
Previously, if you had two appointments, both future paid. Discounting or swap one of the appointments to have a lower price at departure resulted in the change being calculated incorrectly.
Our ref: CBP-1088
We've fixed an issue where bill lines wouldn't be generated when departing a Group Activity from the Group Activity Booking screen.
Our ref: CBP-1076
The prices allocated to “Other” items when they were added into Reservations, were previously being taken from the first Pricing Structure created for any site. The application now uses the prices as entered in the current Pricing Structure.
Our ref: CBP-1230
Future payments that were paid for by multiple payment methods no longer redeem as double the original value on departure.
Our ref: CBP-1624
Couple's treatments should now post successfully across PMS interfaces.
Our ref: CBP-1738
We have resolved an issue creating reservations for customers upgrading to 2.12.1+ from early 2.11.1 releases.
Our ref: CBP-1688
We have resolved an issue where errors would sometimes occur when a Package was departed through a system with a hotel interface.
Our ref: CBP-1100
Fixed an issue with facility bookings in reservations after the Online by Premier auto-delete process removed a reservation for non-payment.
Our ref: CBP-1623
The Commission Type Setup screen will no longer cause the application to close when a large number is entered (for example: 99999999.99)
Our ref: CBP-864
We have amended the Loytalty report to respect the filters on the report screen
Our ref: CBP-1198
We've made significant performance improvements to the mail order search.
Our ref: CBP-1082
Marked for UAT as resolved as of 2.12.1.0063
Our ref: CBP-1741
Resolved an issue that caused a “failed to retrieve data from database” message to be displayed when setting an end-date against an appointment code that has future bookings against it.
Our ref: CBP-493
A Medical Deny waring was appearing incorrectly during the drag and drop of an appointment on the appointment book, this has ben corrected.
Our ref: CBP-1508
Previously, within medical types when reordering the items, this would of not saved the order in which you placed them.
Our ref: CBP-1260
The correct site now displays in the Member Search screen for a member that signed up for a membership at a different site.
For example: a member signs up for a membership at site A, at site B. Their correct “home” site now displays in the search results.
Our ref: CBP-627
Voucher numbers purchased within Online were being duplicated when the voucher prefix was not set in the application. Core now defaults the Online voucher prefix to the first 2 characters of the site code.
Our ref: CBP-1117
Previously when setting medical or patch tests as required on an appointment, upon arrival a system crash would of occurred. This has been resolved.
Our ref: CBP-1262
Patch Tests no longer cause issues when arriving Reservation clients who have not yet had or passed a Patch Test that is linked to an appointment within their booking.
Our ref: CBP-1511
We have improved the performance of removing linked members.
Our ref: CBP-1687
Postcodes entered when a customer creates a new account in Online by Premier Software are now capitalised.
Our ref: CBP-752
Previously if you have gratuity configured on your system and had one of the percentages at 0. If you then did a client sale for that category and subsequently changed the reason code to be a manual override, the total to pay would calculate incorrectly.
Our ref: CBP-1098
Stock sales performed from the Product Waiting List were incorrectly increasing the in stock quantity. This has now been corrected.
Our ref: CBP-1507
It is now possible to set a manager-override promotional price when service charge is enabled, but not in use for items on the bill.
Our ref: CBP-1731
If you select a preselection and then click the selections, it no longer shows staff members that aren't allocated to the selected preselection.
Our ref: CBP-1047
We have resolved an issue with returning to the reservation screen from client details
Our ref: CBP-1670
If you add a package with a selection to a reservation, it now shows correctly in the reservation portal
Our ref: CBP-1682
The order of searched reservations, when returning to the search grid from a reservation, is now retained.
Our ref: CBP-1041
The package availability popup now suggests removing and adding the package to select a different timeband if necessary.
Our ref: CBP-1079
We have improved the Reservations Booked report so it counts the correct quantity when multiple items of the same appointment type in a selection are booked.
Our ref: CBP-772
An issue has been corrected that caused the application to close when the Room Hours report was exported to Excel.
Our ref: CBP-591
The Grand Total field on the Staff Commission Report may not equals the sum of the individual staff totals.
This was due to a rounding issue in the figures and has been corrected.
Our ref: CBP-995
Previously, when the system gratuity set to add to bill this would not correctly calculate the gratuity.
Our ref: CBP-1571
The application no longer closes when you select the “Monthly” interval for a scheduled report and do not select a day of the month to run the report.
Our ref: CBP-445
When you enter characters in caps into the Creditor ID field in Membership Options it will no longer default all but the first character to lowercase.
Our ref: CBP-1035
When editing a Rota and there is a clash with an appointment issues would occurred.
Our ref: CBP-1638
When starting a stock take for a stock room other than ‘Main’, when the user clicks save it now stores the selected stock room.
Our ref: CBP-1311
Site: Oceo Spa
Contact: General User
Priority: P2 - Major Inconvenience
we corrected some issues with the stock take reports showing duplicate items. The client has now reported the same with the Stock valuation report and needs a speedy resolution.
NetHelpDesk ID: 149182. View in NetHelpDesk:
Our ref: CBP-821
Previously when running this report you would get duplicated stock items.
Our ref: CBP-1072
Previously, when posting refunds with multiple payment methods across a FIAS type interface, the values posted for Tax 1, Tax 2 and Service Charge were being misreported.
Our ref: CBP-1053
The system is now able to bulk-depart group activity bookings that are part of a reservation.
Our ref: CBP-1282
When departing a package that has other items on it, you can now assign promotional codes to the other item.
Our ref: CBP-1069
When you unsuccessfully log in, and then log in, it now resets the unsuccessful count.
Our ref: CBP-1679